Welcome!
This is a guide to consumer protection, with information on - keeping your identity safe, stopping junk mail and telemarkters, where to go to complain about a business or product, and how to be heard when you do.
Do you have a suggestion for additional information? Please submit your link(s) below or send us a comment.
Submit a LinkAdditional Resources
- Consumer Reports
- Consumers International
- Consumerist Guide To Fighting Back
- Mergent Online Access provided via the Boston Public Library For more info on obtaining a BPL eCard: http://www.bpl.org/general/ circulation/ecards.htm
- FDA Food Recalls on Twitter Official FDA twitter account
- Snopes.com Urban legend debunking
Government Resources
Consumer protection resources from federal and state governments.
- Consumer.gov Consumer information from the federal government
- Better Business Bureau Serving consumers in Eastern Mass., Maine, Rhode Island, and Vermont.
- OnGuard Online Tips from the federal government and technology industry.
- U.S. Government Recalls View the latest recall information.
- Massachusetts Office of Consumer Affairs and Business Regulation
- FTC's Bureau of Consumer Protection The nation's consumer protection agency
- U.S. Consumer Product Safety Commission
Identity Theft
Resources to help you prevent identity theft.
- FTC's Identity Theft Site Information from the Federal Trade Commission to help you deter, detect, and defend against identity theft.
- Identity Theft Quiz Do you know how you can reduce the risk of becoming a victim of identity theft? Take this simple quiz, and see how you score.
- AnnualCreditReport.com Centralized service for consumers to request free annual credit reports.
Junk Mail & Phone Calls
Your guide to stopping unwanted junk mail, email and telemarketers.
- Consumer Guide to Stopping Junk Mail A Massachusetts consumer guide to stopping junk mail and email.
- DMA Consumer Information and Preference Services Remove your mailing and email addresses from the Direct Marketing Association's mailing lists.
- National Do Not Call Registry Sign up to limit the telemarketing calls you receive.
- Massachusetts "Do Not Call" Program Sign up to limit the telemarketing calls you receive.
Food Recalls
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Lastest Recall Info
The Consumerist
The Consumerist is a consumer affairs blog that primarily deals with consumers' experiences and issues with companies and corporations.
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